Stafford & District Access Group Question and Answers
Are there any Accessible Taxis in Stafford?
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Yes, there are Three main firms in Stafford, they are: 
See the Usful links on this website for more information on accessible taxis.
There are also a number of Private Hire Firms that take Wheelchairs


Are the buses in Staffordshire fully accessible?
Yes, the buses are accessible through a combination of high kerbs and lowering busses along with fold out ramps: the only drawback is that the busses can only hold one wheelchair at a time or two pushchairs at a pinch and the space is sometimes limited.

Where can I get a bus in Stafford?
The two (2) main places to catch the buses are in Goal Square and Chell Road (by Wilkinson’s) although you can catch a number of  different routes at the train station.

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Is Stafford railway station fully accessible?
Yes, there is low kerb access, manned ticket counter in “normal working Hours”, easy to use ticket machines, lifts to all platforms, a Radar Key accessible toilet on platform One, taxi rank and is within easy walking distance of the town centre. Help with ramps for getting wheelchairs and Pushchairs onto and off of the trains can be arranged.
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Is Stone railway station fully accessible?
No, there is a bridge over to the other platform but is only accessible by steps

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Can I get help to get on and off a train at Stafford Station?
yes, you can book help in advance once you know which train you will be catching. Stafford Station is run by Virgin and have Journey care on 08000158123 (Please call at least 24 hours in advance to arrange help) or there is Passenger Assistance for Disabled Travellers on 0345 454950 which is run by National Rail.

Where can I find an accessible public toilet in Stafford?
Yes, there are the toilets by Wilkinson’s and on the top floor of the Guildhall shopping centre along with toilets in both parts of Victoria park by the railway station.  All of these have limited opening hours. The Three (3) main supermarkets in the town Asda, Sainsbury and Tesco’s have accessible toilets.  Most places that offer food and drink will have a toilet for Patrons of the establishment. Toilets can also be found in the library, based in Staffordshire Place 1 and in the Staffordshire borough council building again limited to opening hours.

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Where can I find a changing table with hoist?
You can find one in the foyer of Staffordshire Place in office hours. (See Usful links on this website)

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Where can I hire a buggy?
Shopmobility in Broad Street ST16 2DE (by Wilkinson's carpark), and Ambucare

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Where can I get help with walking aids or wheelchairs?
This is a health/medical problem so ask your GP doctor although the Red Cross offer wheelchairs for hire.

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Where can I get help with independent living aids?
Staffordshire County Council has outsourced this work to Staffordshire Cares who run a helpful website.
0300 111 8010.  Also try Shopmobility and Ambucare.

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How do I report a problem with Access to you.
By going to the Contact us page and filling in the details in the boxes provided.

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Where can I find more information on Disabled rights and issues?
By clicking on one of the links on the main website page. (See Usful links on this website)

Stafford & District Access Group Question and Answers
towards an accessible future
Opening doors

Charity 1082680 Constituted 21/6/1999
Supported by Stafford Borough Council
Stafford & District Access Group
Question and Answers
A
Q
Are there any Accessible Taxis in Stafford?
Yes, there are Three main firms in Stafford, they are:   Anthony AJ’s, 01785 252255
Kaminski Hire, 01785 603030 See the Usful links on this website for more information on accessible taxis.
There are also a number of Private Hire Firms that take Wheelchairs

Are the buses in Staffordshire fully accessible?
Yes, the buses are accessible through a combination of high kerbs and lowering busses along with fold
out ramps: the only drawback is that the busses can only hold one wheelchair at a time
or two
pushchairs at a pinch
and the space is sometimes limited.
Q
A
Q
A
Where can I get a bus in Stafford?
The two (2) main places to catch the buses are in Goal Square and Chell Road (by Wilkinson’s)
although you can catch a number of  different routes at the train station.
Q
A
Q
Is Stafford railway station fully accessible?
Yes, there is low kerb access, manned ticket counter in “normal working Hours”, easy to use ticket
machines, lifts to all platforms, a Radar Key accessible toilet on platform One, taxi rank and is within easy
walking distance of the town centre.
Help with ramps for getting wheelchairs and Pushchairs onto and off
of the trains can be arranged.
Q
A
No, there is a bridge over to the other platform but is only accessible by steps
Q
A
Can I get help to get on and off a train at Stafford Station?
yes, you can book help in advance once you know which train you will be catching. Stafford Station is run by
Virgin and have Journey care on 08000158123
(Please call at least 24 hours in advance to
arrange help)
or there is Passenger Assistance for Disabled Travellers on 0345 454950 which is run by
National Rail.
Where can I find an accessible public toilet in Stafford?
Yes, there are the toilets by Wilkinson’s and on the top floor of the Guildhall shopping centre along with
toilets in both parts of Victoria park by the railway station.  All of these have
limited opening hours.
The Three (3) main supermarkets in the town Asda, Sainsbury and Tesco’s have accessible toilets.
Most places that offer food and drink will have a toilet for Patrons of the establishment.

Toilets can also be found in the library based in Staffordshire Place 1 and in the Staffordshire
borough council building again limited to opening hours.
A
Q
Where can I find a changing table with hoist?
You can find one in the foyer of Staffordshire Place in office hours. (See Usful links on this website)
Q
A
Where can I hire a buggy?
Shopmobility in Broad Street ST16 2DE (by Wilkinson's carpark), and Ambucare
A
Q
Where can I get help with walking aids or wheelchairs?
This is a health/medical problem so ask your GP doctor although the Red Cross offer wheelchairs for hire.
A
Q
Where can I get help with independent living aids?
Staffordshire County Council has outsourced this work to Staffordshire Cares who run a helpful website.
0300 111 8010.  Also try Shopmobility and Ambucare.
A
Q
How do I report a problem with Access to you.
By going to the Contact us page and filling in the details in the boxes provided.
A
Q
By clicking on one of the links on the main website page. (See Usful links on this website)
A
Is Stone railway station fully accessible?
Where can I find more information on Disabled rights and issues?
Q: Are there any Accessible Taxis in Stafford?
A: Yes, there are Three main firms in Stafford, they are: Anthony AJ’s, 01785 252255, Kaminski Hire, 01785 603030 DH Taxis 01785 319010.
Q: Are the buses in Staffordshire fully accessible?
A: Yes, the buses are accessible through a combination of high kerbs and lowering busses along with fold out ramps: the only drawback is that the busses can only hold one wheelchair at a time or two pushchairs at a pinch and the space is sometimes limited.
Q: Where can I get a bus in Stafford?
A: The two (2) main places to catch the buses are in Goal Square and Chell Road (by Wilkinson’s) although you can catch a number of different routes at the train station.
Q: Is Stafford railway station fully accessible?

A: Yes, there is low kerb access, manned ticket counter in “normal working Hours”, easy to use ticket machines, lifts to all platforms, a Radar Key accessible toilet on platform One, taxi rank and is within easy walking distance of the town centre. Help with ramps for getting wheelchairs and Pushchairs onto and off of the trains can be arranged
Q: Is Stone railway station fully accessible?

A: No, there is a bridge over to the other platform but is only accessible by steps
Q: Can I get help to get on and off a train at Stafford Station?

A: yes, you can book help in advance once you know which train you will be catching. Stafford Station is run by Virgin and have Journey care on 08000158123 (Please call at least 24 hours in advance to arrange help) or there is Passenger Assistance for Disabled Travellers on 0345 454950 which is run by National Rail.
Q: Where can I find an accessible public toilet in Stafford?

A: Yes, there are the toilets by Wilkinson’s and on the top floor of the Guildhall shopping centre along with toilets in both parts of Victoria park by the railway station. All of these have limited opening hours. The Three (3) main supermarkets in the town Asda, Sainsbury and Tesco’s have accessible toilets. Most places that offer food and drink will have a toilet for Patrons of the establishment. Toilets can also be found in the library, based in Staffordshire Place 1 and in the Staffordshire borough council building again limited to opening hours.
Q: Where can I find a changing table with hoist?

A: You can find one in the foyer of Staffordshire Place in office hours.
Q: Where can I hire a buggy?

A: Shopmobility in Broad Street ST16 2DE (by Wilkinson's carpark), and Ambucare
Q: Where can I get help with walking aids or wheelchairs?

A: This is a health/medical problem so ask your GP doctor although the Red Cross offer wheelchairs for hire.
Q: Where can I get help with independent living aids?

A: Staffordshire County Council has outsourced this work to Staffordshire Cares who run a helpful website. 0300 111 8010.  Also try Shopmobility and Ambucare.
Q: How do I report a problem with Access to you.

A: By going to the Contact us page and filling in the details in the boxes provided.
Q: Where can I find more information on Disabled rights and issues?

A: By clicking on one of the links on the main website page.
 
towards an accessible future
 
Opening doors

Charity 1082680 Constituted 21/6/1999 Supported by Stafford Borough Council